Munirat Ahmed want every reader to be happy with their purchase. Please read our refund and returns policy carefully:
Digital Products (eBooks):
Due to the nature of digital products, we cannot offer refunds once the purchase is completed.
Please make sure you review the book details before purchasing.
Physical Books:
If your book arrives damaged or defective, contact us within 7 days of receiving your order. We will provide a replacement or a full refund.
To request a return, email info@munirat.binozefdn.com with your order number and issue details.
Change of Mind:
We currently do not offer refunds for a change of mind or accidental purchases, so please double-check your order before completing it.
Delivery Returns:
Customers are responsible for return delivery costs unless the item was damaged or defective.
Returned items must be in original condition and packaging.
Processing Time:
Refunds (if approved) will be processed within 5–7 business days to the original payment method.
Contact Us:
For questions, issues, or return requests, email info@munirat.binozefdn.com, 0803 271 9090 or use our contact form.
We are here to help!